Technical Expert

21 hours ago


Quezon City, National Capital Region, Philippines beBeeTechnical Full time $90,000 - $120,000
About the Position

The primary objective of this role is to provide expert technical support for customers worldwide, ensuring seamless operations and prompt resolution of both high-priority and low-priority requests.

Responsibilities include responding to escalated technical issues, assisting with critical incidents, and collaborating with other support teams and developers to resolve complex challenges.

Key Qualifications
  • Bachelor's degree in Computer Science or a related field.
  • Experience working in a production/application support role.
  • In-depth knowledge of hardware, software, and network systems.
  • Familiarity with querying languages like SQL and JQL.
  • Proficiency in cloud-based services.
  • Exceptional communication and interpersonal skills.
  • Able to thrive in a fast-paced and constantly evolving environment.
Desirable Skills
  • Familiarity with ticketing systems, documentation tools, and team communication platforms.
Company Culture

We are an award-winning remote-first organization committed to diversity, equity, and inclusion. We strive to create a culture of fairness, respect, and belonging for all employees.



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