
Senior NetSuite Implementation Manager
1 day ago
We are seeking a seasoned NetSuite Project Manager to lead the execution of end-to-end planning, implementation, and optimization projects for diverse US-based clients.
The primary responsibilities of this role include defining project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders.
- Key Responsibilities:
- Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders.
- Develop detailed project plans, including timelines, resource allocation, and budget estimates.
- Identify and mitigate potential risks and issues throughout the project lifecycle.
- Conduct comprehensive discovery sessions to understand client business requirements and translate them into NetSuite solutions.
- Lead and manage multiple NetSuite projects concurrently, from initiation to closure.
- Oversee the entire NetSuite implementation lifecycle, including requirements gathering, design, configuration, testing, data migration, and go-live.
- Facilitate and lead project meetings, including kick-offs, status updates, and stakeholder reviews.
- Manage project resources, including assigning tasks, monitoring progress, and providing guidance to the project team.
- Ensure adherence to best practices, methodologies, and quality standards.
- Manage change requests and scope variations effectively.
- Serve as the primary liaison between our team and the client, fostering strong relationships and ensuring client satisfaction.
- Communicate project status, progress, and challenges clearly and proactively to clients and internal stakeholders.
- Address client concerns and issues promptly and professionally.
- Provide expert guidance and recommendations on NetSuite best practices and solutions to clients.
- Participate in pre-sales calls to help define client needs, estimate project hours, and support proposal/SOW development.
- Collaborate with the Senior Manager and internal stakeholders on pricing strategy, effort estimation, and crafting Statements of Work (SOWs) during pre-sales and early project phases.
- Assess client needs in early stages and recommend solution architecture and resource mix.
- Collaborate effectively with internal NetSuite consultants, developers, and other team members.
- Provide mentorship and guidance to junior team members when appropriate.
- Contribute to the continuous improvement of our project management methodologies and tools.
- Prepare and present regular project status reports, including budget vs. actuals, timeline adherence, and risk assessments.
- Ensure all project documentation is accurate, complete, and up-to-date.
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