Tech Support Expert Position

21 hours ago

Las Piñas, National Capital Region, Philippines beBeeTechnical Full time $7,200 - $7,800
Technical Support Expert

SupportYourApp is a leading provider of secure technical, customer support, and CX services for technology companies worldwide. We work with clients from over 30 countries and speak over 60 languages.

As a Technical Support Consultant, you will be responsible for providing exceptional technical support to customers via various channels, including calls, chats, and emails. You will resolve complex technical issues and ensure customer satisfaction with any interaction.

You will maintain working knowledge of our client's products and services, securely handle sensitive customer information, and communicate effectively with developers and other departments to identify and troubleshoot technical issues.

  • Exceptional English communication skills (at least C1 level for both spoken and written)
  • Prior experience in tech support, desktop support, or similar role is essential
  • Strong troubleshooting and problem-solving skills, attention to detail
  • Basic understanding of networking (VPN/firewall/Amazon/Azure services, network as a service, cloud networking) is mandatory
  • Customer-oriented and responsible attitude

Requirements:

  • Experience with Zendesk or similar CRM systems
  • Experience with engineers
  • Degree in computer science or information technology
  • Certification in Microsoft, Linux, or Cisco
Benefits

We offer a flexible schedule, the opportunity to work fully remotely, an inclusive international environment, compensation in USD, and good bonuses for referring friends.

Our company values work-life balance and offers paid intensive training and probation. We have a responsive management team interested in your growth and long-lasting cooperation.

Join us as a Technical Support Expert today and thrive in a multicultural and multilingual environment while enjoying your home office.

About Us

SupportYourApp is a multinational company that treats its employees like clients. We provide unlimited care, an individual approach, and a wholesome positive experience.

  • Tech Support Expert

    24 hours ago

    Las Piñas, National Capital Region, Philippines beBeeTechnical Full time $50,000 - $80,000

    Job Title: Tech Support ExpertThis role involves delivering exceptional technical support services in a fast-paced environment. As a Tech Support Expert, you will be responsible for providing hands-on troubleshooting assistance, feature explanations, and best practice guidance to our clients.Key Responsibilities:Provide timely technical support via phone,...

  • Tech Support Expert

    24 hours ago

    Las Piñas, National Capital Region, Philippines beBeeTechnical Full time $90,000 - $120,000

    Job Title: Technical Support Specialist">We are seeking a skilled and experienced Technical Support Specialist to join our team. This role provides world-class technical support to high-profile enterprise clients and plays a key role in ensuring the successful deployment and operation of our cloud-based solutions.This individual will collaborate closely with...

  • Tech Support Professional

    24 hours ago

    Las Piñas, National Capital Region, Philippines beBeeSupport Full time $35,000 - $50,000

    Customer Support SpecialistWe are seeking a passionate and skilled Customer Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service via chats and emails.The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a...

  • Tech Support Expert

    21 hours ago

    Las Piñas, National Capital Region, Philippines beBeeTechnical Full time $45,000 - $60,000

    Job OverviewWe provide tailored solutions to meet client needs, and seek skilled technical support representatives to offer assistance across various industries.The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a customer-focused mindset.Key responsibilities include troubleshooting, technical assistance,...

  • High-Tech Support Expert

    20 hours ago

    Las Piñas, National Capital Region, Philippines beBeeTechnical Full time ₱3,796 - ₱5,075

    Deliver Exceptional Support as a Technical SpecialistAt Integrated OS, we are seeking a skilled ICT professional to join our team of passionate individuals who are committed to delivering exceptional offshoring services.Key Responsibilities:Provide high-quality technical support to customers and team members across multiple platforms.Assist with hardware,...

  • Tech Support Career: Deliver Excellent Customer Service

    24 hours ago

    Las Piñas, National Capital Region, Philippines beBeeSupport Full time $45,000 - $60,000

    Technical Support Professional OpportunityAre you passionate about delivering exceptional technical support to customers around the globe? Do you have a strong desire to work in a multicultural and multilingual environment?This is an exciting opportunity for a Technical Support Consultant to join our team of industry experts. As a key member of our customer...

  • Tech Support Advocate

    17 hours ago

    Las Piñas, National Capital Region, Philippines beBeeCustomer Full time $35,000 - $50,000

    About the RoleAs a technology advocate, you'll have the opportunity to be part of a leading SaaS solution.This position requires a strong commitment to providing exceptional customer support via chats and emails, building long-lasting relationships with customers, and meeting team objectives.ResponsibilitiesDeliver top-notch customer support through various...

  • Tech Lead

    17 hours ago

    Las Piñas, National Capital Region, Philippines beBeeProductManager Full time ₱5,000 - ₱7,000

    Job Title: Product ManagerAbout the RoleForte is a world-leading education technology company transforming global education access. We're looking for a smart, organized, and hands-on Product Manager to help lead the charge.This role suits someone who thrives in fast-moving environments, enjoys managing details and people, and is invested in building...

  • Expert Customer Support Professional

    23 hours ago

    Las Piñas, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱750,000 - ₱1,040,000

    Customer Success SpecialistWe're on the lookout for an expert customer success specialist to join our team. As a customer success specialist, you will play a vital role in helping customers achieve their goals and objectives through exceptional support and guidance.You will be responsible for providing top-notch support via live chat and tickets,...

  • Expert Technical Support Specialist

    24 hours ago

    Las Piñas, National Capital Region, Philippines beBeeTechnical Full time A$2,000 - A$2,500

    Job Opportunity: Technical Support ExpertWe're looking for a skilled professional to fill the role of Technical Support Expert. This position will involve providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.Responsibilities:Provide expert technical support to clients via various communication...