Ecommerce Operations Director

1 day ago

General Santos, Soccsksargen, Philippines beBeeEcommerceLeader Full time ₱800,000 - ₱1,380,000
Key Responsibilities

The Project Lead oversees product development and business improvement from inception to delivery and beyond.

  • Strategic Planning: Developing tactical plans for Engineering and Business, including third-party integrations, marketplace growth, eCommerce technology, and business projects.
  • Leadership: Directing business projects across the organization.
  • Platform Enhancement: Streamlining processes, automating features, and continuously enhancing platform capabilities.
Requirements & Development Lifecycle
  • Stakeholder Engagement & Requirements Gathering: Facilitating discussions with stakeholders to gather comprehensive product requirements and feedback.
  • Product Definition & Prioritization: Capturing high-level product requirements and translating them into detailed tasks for the development team.
  • Business Solutions: Collaborating with Business Departments to design and develop technology-based process improvements.
CROSS-FUNCTIONAL LEADERSHIP & PROBLEM RESOLUTION
  • Business & Technology Workflow Enhancement: Gaining a solid understanding of business and technology workflows to enhance project outcomes and operational efficiency.
  • Project Facilitation & Completion: Facilitating effective project completion across all stakeholders, ensuring seamless execution.
  • Conflict Resolution & Roadblock Management: Identifying and resolving underlying conflicts, competing priorities, and roadblocks.
  • Technical Understanding & Advocacy: Working closely with the business to cultivate an overall technical understanding of the platform and its integrations.
  • Business Re-engineering & Automation: Managing technology development efforts and bridging the gap to business re-engineering, automation, and continuous improvement initiatives.
Required Qualifications
  • Education & Experience: Bachelor's degree or equivalent practical experience, with at least 5 years of related leadership experience ideally with eCommerce knowledge.
  • eCommerce Platform Expertise: Demonstrated understanding of various eCommerce platforms, ERP systems, Warehouse Management Systems, Database systems, and reporting platforms.
  • Product Documentation: Proven ability to document product requirements with sufficient knowledge, detail, and clarity.
  • Requirements Analysis: Strong experience performing thorough requirements analysis through independent research and testing methodologies.
  • Project Management Tools: Expertise in utilizing modern Project Management tools such as Jira, Asana, Monday.com, or similar platforms.
  • Methodology Acumen: Strong understanding of Software Development Life Cycle, Agile, Scrum, Kanban, GAP Analysis, SWOT Analysis, and other relevant project methodologies.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical and business concepts clearly and persuasively.
  • Problem-Solving: Exceptional problem-solving skills with a proactive and analytical approach to identifying and resolving complex challenges.
  • Collaboration: Proven ability to work effectively within a dynamic team environment.
  • Strategic Mindset: A strong inclination to challenge the status quo and contribute innovative ideas that drive business strategy and growth.

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