Ecommerce Operations Manager
2 days ago
We're seeking organized and knowledgeable professionals to manage our e-commerce operations. Our ideal candidate will have a strong background in website upkeep, content management, and SEO principles.
Key Responsibilities:- Oversee the day-to-day operations of our e-commerce platform to ensure a seamless user experience.
- Address customer inquiries and issues promptly while assisting with product selections.
- Enhance product listings and content by providing detailed descriptions, visual aids, and specifications.
- Foster relationships with content creators, influencers, and complementary businesses to drive sales.
- Collaborate with internal teams to develop concepts, layouts, and promotional strategies.
- Determine pricing strategies based on industry trends and sales objectives.
- Monitor inventory levels and coordinate with suppliers and logistics partners to ensure stock availability and timely delivery.
- Minimum of 1 year of experience in eCommerce, website upkeep, and associated sectors.
- Proficiency in content, product, and inventory management.
- Familiarity with SEO principles and understanding of non-technical SEO best practices.
- Proficient in operating Shopify, Amazon, and eBay platforms.
- Exceptional English communication skills, both written and verbal, reaching at least B2 proficiency.
- Strong abilities in copywriting and editing.
- Experience utilizing Google Analytics for project management and reporting purposes.
- Well-versed with MS Office, particularly Excel.
- Understanding of CSS Media queries.
- Able to work flexible hours, including night shifts.
- Comprehensive health insurance coverage.
- Performance-based incentive programs.
- An inclusive and embracing workplace culture.
- Continuous upskilling and development opportunities.
- A full work-from-home arrangement.
- A dedicated and supportive team environment.
- Pathways for professional advancement.
- An engaging and enjoyable work atmosphere.
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