Strategic Workforce Operations Manager

3 weeks ago


Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are seeking a seasoned professional to fill the role of Strategic Workforce Operations Manager. This position is ideal for an experienced leader who can drive the delivery of key performance metrics and optimize team performance.

Company Overview:

  • We are a staffing solutions company dedicated to providing top talent to our clients.

Estimated Salary: PHP 80,000 - PHP 120,000 per month, depending on experience and qualifications.

Job Description:

Key Responsibilities:
  1. Deliver timely workforce management tasks, including ad-hoc and standard tasks, while gathering and documenting delivery requirements.
  2. Maintain workload inventory and manage resource capacity to ensure efficient performance delivery.
  3. Manage process change requests to align with business objectives.
  4. Ensure effective governance on-site and globally to support performance delivery.
  5. Collaborate with process subject matter experts from functional teams to design insightful views for reporting.
  6. Analyze data trends and opportunities for improvement, then present regular and ad-hoc results interpretation to the company's Management as requested.
  7. Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements.
  8. Perform Quality Assurance (QA) on data analysis performed by other groups as needed.
  9. Clients will be managed and governed where Data analytics & Reporting/WFM tools mobilization is concerned.

About You:

  • You should have at least 8-12 years of industry experience.
  • With at least 5 years of leadership experience.
  • And at least 5-8 years of domain experience in Workforce Management.
  • Excellent written and verbal communication skills.
  • Open to college undergraduates with relevant experience.

Benefits:

  • This role offers a competitive salary package, a dynamic work environment, and opportunities for growth and development.


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