Strategic Workforce Operations Manager
3 weeks ago
• Overview:
TASQ Staffing Solutions is seeking a highly skilled and experienced Strategic Workforce Operations Manager to join our team.
• Salary: P 1,500,000 - P 2,000,000 per annum (negotiable based on experience).
• Job Description:
As a Strategic Workforce Operations Manager, you will be responsible for driving the delivery of metrics and optimal performance of the team through continuous interaction with stakeholders. You will provide valuable insights based on available data and existing operational processes.
Key Responsibilities:
- Deliver timely ad hoc and standard workforce management tasks
- Gather and document delivery requirements
- Maintain workload inventory and manage resource capacity
- Manage process change requests
- Manage on-site and global governance for effective and efficient performance delivery
- Work with process subject matter experts from each functional team
- Provide and assist in designing insightful views for reporting
- Provide regular & ad-hoc results interpretation to Management as requested
- Utilize data to identify trends and opportunities for improvement
- Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between TASQ Staffing Solutions, vendors and clients
- Perform Quality Assurance (QA) on data analysis performed by other groups as needed
• Required Skills and Qualifications:
We are looking for someone with at least 8-12 years industry experience, with at least 5 years leadership experience and at least 5-8 years domain experience in Workforce Management. Excellent written & verbal communication skills are essential. A college undergraduate with relevant experience is also welcome.
• Others:
The ideal candidate should be open to rotation shift schedule and willing to work in Quezon Cyberpark Tower 1.
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