Strategic Workforce Manager

2 weeks ago


Makati City, National Capital Region, Philippines GSS PH Full time

GSS PH is seeking an experienced Strategic Workforce Manager to join our team. This is a highly demanding role that requires the ability to analyze and manage complex operations and financial issues with divisional or company-wide scope.

We are offering a competitive salary of $120,000 - $180,000 per year, depending on experience and qualifications.

Job Description:

The successful candidate will have at least 3-5 years of experience in capacity planning, forecasting, and scheduling, as well as 4+ years of workforce management experience supporting call centers or back-office operations. They will also have expertise in long-range planning, financial modeling, and complex data analysis.

The ideal candidate will have a strong analytical and critical thinking skills to identify trends and influence business decisions. Excellent oral and written communication skills are essential for this role.

Required Skills and Qualifications:
  • Bachelor's degree in business, economics, finance, mathematics, or a related field
  • Experience in the healthcare industry (optional)
  • Proficiency in MS Office, especially Excel and PowerPoint
  • Strong analytical and critical thinking skills
Benefits:

We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Others:

This is a full-time position, and the selected candidate will be based in a major metropolitan area. We value diversity and encourage applications from qualified candidates.



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