
Remote Care Coordinator
21 hours ago
As a Virtual Assistant, you will play a vital role in supporting healthcare professionals and businesses with administrative tasks.
This remote position is ideal for a professional with excellent communication skills, strong organizational abilities, and a passion for helping healthcare providers deliver better patient care by managing their administrative operations.
The Virtual Assistant will be responsible for organizing and scheduling emails, appointments, and patient-related calendar tasks, handling customer inquiries, maintaining digital records, and monitoring billing and insurance verifications.
Key Responsibilities:
- Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks for healthcare clients.
- Customer Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
- File Organization: Organize and maintain digital records and files.
- Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
- Billing Support: Help monitor billing, follow up on claims, and manage insurance verifications.
- Reports & Presentations: Prepare spreadsheets, reports, and presentations when required.
- Meeting Coordination: Manage virtual communications and set up meetings effectively.
- Marketing Tasks: Provide basic support for social media and marketing initiatives.
- HIPAA Compliance: Ensure confidentiality and follow all HIPAA compliance guidelines.
Requirements:
- Minimum 1 year of experience as a Virtual Assistant or similar administrative role.
- Exceptional English communication skills, both written and verbal.
- Familiarity with healthcare operations or a willingness to learn.
- Strong ability to work independently and manage time efficiently.
- Proficient in using software and tech tools; quick to adapt to new technologies.
- Discretion when handling sensitive information.
- Willingness to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 AM Chicago time).
Benefits:
- Competitive hourly pay with potential for bonuses.
- Work-from-home flexibility.
- Supportive and collaborative team environment.
- Paid training and professional growth opportunities.
- Long-term career advancement through performance-based incentives.
- Meaningful work supporting healthcare professionals.
At the core of our organization, we prioritize meaningful work that makes a real difference. As a key member of our team, you will have the opportunity to grow professionally, receive paid training, and enjoy flexible work arrangements from the comfort of your own home. Come join us on this transformative journey.
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