Remote Care Coordinator

4 hours ago


Cebu City, Central Visayas, Philippines beBeeCare Full time ₱1,700 - ₱2,200
Job Description">

As a highly skilled and compassionate care coordinator, you will play a vital role in ensuring the efficient delivery and documentation of wraparound services. You will provide remote, client-centered support across all stages of treatment, coordinating with clients, families, internal teams, and external service providers.

Key Responsibilities:
  • You will serve as the primary point of contact for assigned outpatient clients and their families to support non-clinical needs and enhance treatment outcomes.
  • Coordinate all in-person and virtual therapy and psychiatric appointments, including proactive communication with providers to determine frequency of services and with clients to confirm attendance.
  • Document all appointments and ensure accurate calendar management across clinical schedules.
  • Track and report no-shows, cancelations, and reschedules; notify finance of applicable no-show charges for billing.
  • Monitor client participation in scheduled services and follow up on attendance, engagement, and any missed appointments.
  • Coordinate client intakes and discharges, ensuring accurate and timely completion of all required documentation.
  • Identify barriers and needs across housing, education, transportation, healthcare, legal services, and other social determinants of health, and provide linkage to appropriate resources.
  • Maintain ongoing communication and documentation regarding care coordination efforts, referrals, and community partnerships.
  • Actively participate in interdisciplinary team meetings to review and support treatment plan goals.
  • Escalate any urgent or critical issues (e.g., safety concerns, sudden disengagement, or emergent needs) to the Clinical Director immediately.
  • Uphold professional ethics and confidentiality standards in all communications and records.
  • Utilize electronic systems (EMR, CRM, communication platforms) to track and report all client-related activities.
Required Skills and Qualifications

The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work effectively in a remote environment. A strong understanding of healthcare systems and terminology is also essential.

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a remote environment.
  • Strong understanding of healthcare systems and terminology.
Benefits

This role offers a competitive salary and comprehensive benefits package, including opportunities for professional growth and development.

Others

We are committed to creating a positive and inclusive work environment that supports the well-being of our employees and clients alike. If you are passionate about making a difference in the lives of others, we encourage you to apply.



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