Program Manager

Job Title: Program Manager

We are seeking an experienced and skilled professional to oversee, manage, and execute multiple projects involving low-voltage systems such as access control, surveillance cameras, burglar alarms, and network infrastructure installations. The ideal candidate will have extensive project management experience, technical proficiency in low-voltage systems, and a strong construction background, particularly in managing installations within building environments.

The selected individual will play a key role in coordinating project schedules, budgets, technical requirements, and client communications, while ensuring high-quality installations and services. This is a challenging and rewarding opportunity for a seasoned program manager to take on new responsibilities and contribute to the success of our organization.

• Project Management: Oversee multiple projects from start to finish, ensuring timely completion and meeting client expectations.
• Planning & Delivery: Develop and manage project schedules, budgets, deliverables, and timelines. Prepare detailed proposals and estimates for current and upcoming projects.
• Client Liaison: Act as the main point of contact for clients throughout the project lifecycle.
  • Design & Technical Support: Design layouts for access control systems, surveillance cameras, and other low-voltage systems using Bluebeam and System Surveyor.
  • System Deployment: Oversee the configuration, installation, and commissioning of systems including cameras, access control devices, burglar alarms, and networking equipment (e.g., Ubiquiti, Verkada, AXIS, ADC, Spot AI).
  • Troubleshooting: Troubleshoot and resolve any technical issues related to system installation or equipment performance. Ensure systems are fully tested and operational prior to project completion.
    • Team & Ticket Coordination: Assign tasks to technicians and subcontractors, ensuring work is carried out professionally and efficiently while meeting project specifications.
    • Progress Monitoring: Monitor the team's progress, identify potential delays, and offer guidance on technical, logistical, and operational challenges to keep projects on track.
      • Administrative Tasks: Coordinate and verify invoices from technicians and subcontractors for payment processing.
      • Project Tracking: Use project management tools (Zoho Desk/Projects) to update project statuses, track progress, and generate detailed progress reports for internal and client-facing use.
        • Procurement & Logistics: Estimate and organize the ordering of materials and equipment required for each project, ensuring timely availability of resources.
        • Resource Coordination: Coordinate the delivery and scheduling of equipment, tools, and other resources (e.g., lifts) to support project execution.
          • Scoping & Setup: Take an active role in scoping new projects, working with the sales team to define project requirements, deliverables, timelines, and costs from the outset.
          • Collaboration: Collaborate with engineers and design teams to ensure all system specifications are accurately captured and translated into actionable project plans.

• Proven experience managing complex low-voltage systems projects, including security systems, surveillance cameras, access control, and network infrastructure.
• Previous experience in managing low-voltage installations in commercial or residential building environments.
• Strong technical knowledge of low-voltage systems (e.g., Ubiquiti, Verkada, AXIS, ADC, Spot AI) and networking equipment.
• Proficiency in project management and design tools (Zoho Desk/Projects, Bluebeam and System Surveyor).
• Experience working with subcontractors and external vendors to ensure projects are completed on time and within budget.
• Ability to coordinate and manage various project phases, including design, installation, testing, and project handover.

Work Schedule: Night Shift (9:00PM - 6:00AM)

Work Setup: Full Work from Home

• Mid-Senior level

• Full-time

• Program Management, Engineering, and Consulting
• Industries
• Engineering Services, Outsourcing and Offshoring Consulting, and Electrical Equipment Manufacturing