Program Manager

5 hours ago

Taguig, National Capital Region, Philippines beBeeFacilities Full time ₱450,000 - ₱900,000
Senior Management Position

This is a senior-level role in facilities management that involves working closely with facility managers, service providers, and other stakeholders to ensure efficient and effective facilities management operations.

Responsibilities
  • Soft Services Program Management
    • Develop and maintain soft services work schedules according to best practices and site-specific requirements
    • Proactively adjust schedules to balance work monitoring, cost control, and financial administration
    • Track and manage works overdue by more than 5 business days, ensuring regular communication with service providers
  • Visual Site Inspection (VSI) Program Management
    • Develop and maintain annual VSI programs across client portfolios
    • Manage VSI procedures, priority data, and inspection schedules
    • Track and manage VSI work orders, ensuring timely completion and reporting
    • Conduct monthly reviews of completed inspections and site-specific issues
    • Assist with trend analysis to inform Facility Managers of ongoing issues
  • Quality & Compliance Document Administration
    • Classify PM/RW schedules by Schedule Sub-Type allocations
    • Ensure proper documentation for engineering maintenance, VSI, document review audits, and soft services work schedules
  • Proactive Tracking & Management of Corrective Actions
    • Regularly review and manage corrective work orders associated with critical, compliance, and VSI work orders
    • Ensure timely assignment, quoting, and completion of corrective actions
  • Vendor Work Order Compliance Management
    • Validate and review Not-to-Exceed (NTE) amounts for completed work orders
    • Monitor compliance work orders and associated documentation
    • Liaise with service providers for updates on overdue work orders
  • Cost Management / Financial Administration
    • Monitor aged debtors reporting and follow up on outstanding billing
    • Process work orders as Additional Non-Chargeable (ANC) when necessary
    • Manage landlord work orders and non-contract vendor documentation
  • Management Reporting
    • Implement and maintain a regular reporting program for Engineering and FM Operations leads
    • Leverage QA/HSE dashboards to drive improvements
    • Provide monthly Corrigo/JLL OnSite reporting for vendor management meetings
    • Generate ad-hoc reports as required
    Required Qualifications
    • Education
      • Bachelor's degree in Facilities Management, Business Administration, or related field
    • Work Experience
      • At least three years of experience in facilities management or related role
    • Skills
      • Proficiency in Corrigo, JLL OnSite, and other relevant facilities management software
      • Strong analytical and problem-solving skills
      • Excellent communication and interpersonal abilities
      • Proven ability to manage multiple projects and meet deadlines
      • Detail-oriented with a focus on accuracy and quality

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