Program Manager

13 hours ago

Taguig, National Capital Region, Philippines R1 Full time $90,000 - $120,000 per year

Roles and Responsibilities

  • Oversees the implementation of the organization's Language and Culture immersion training curricula within the New Hire Training Program, ensuring courseware is relevant to the learning goals of the program and delivery meets the training standards of the organization
  • Conducts Training Needs Analysis to determine root causes of performance gaps and provide training solutions that enhance language communication skills, support learning, and increase performance.
  • Identify language and cultural gaps in current processes and recommend improvements
  • Creates standardize language assessment procedures and build repeatable processes.
  • Assess language proficiency levels using the standardized testing methods and provide feedback to participants
  • Conduct engaging and interactive training sessions for individuals and groups to improve their business communication skills
  • Develop and deliver customized language training programs tailored to the specific needs of clients.
  • Assess training needs, identify language gaps, recognize communication opportunities, and develop and deliver training to affect performance.
  • Monitor and evaluate language quality performance metrics
  • Support onboarding programs to integrate cultural intelligence
  • Provide coaching on communications and language gap
  • Serve as a point of contact for all language related escalations
  • Collaborate with Process Training for projects and initiatives that will have a direct impact with operational KPIs.

Qualifications

  • 3 – 5 years of experience as a Language and Cultural Manager
  • Knowledge of healthcare industry preferably but not required
  • Excellent communication, interpersonal, and cross-cultural skills
  • Proficient in data analysis and reporting related to service quality and performance metrics.
  • In depth knowledge of US language and culture

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.

What's in it for you?


• Competitive Total Rewards Package


• Target variable incentives


• Medical Plan (HMO) from Day 1 of employment with free dependents


• Life insurance


• Paid Time-Off Benefits


• Sick Leave Conversion


• Night Differential offered


• Employee Referral Program


• All Mandatory Statutory Benefits

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

Visit us on Facebook:

#R1Philippines #AllTogetherBetterinR1PH

  • IT Program Manager

    14 hours ago

    Taguig, National Capital Region, Philippines Yondu Full time $90,000 - $120,000 per year

    GENERAL RESPONSIBILITIES:TheProgram Manager is responsible for planning and governance and for overseeing the successful delivery of the program's output/product. The program manager must have practical experience of having been a project manager for large and complex initiatives. DUTIES AND RESPONSIBILITIES:Leads the development and implementation of a...

  • Program Manager

    14 hours ago

    Taguig, National Capital Region, Philippines Divergence HR Consulting Group Inc. Full time $60,000 - $80,000 per year

    Job Summary:The Program Manager is responsible for overseeing the daily operations of the rehabilitation and therapy clinic, ensuring seamless service delivery, client satisfaction, and team efficiency. This role supervises Movement Coaches, Wellness Coordinators, and support staff while managing client scheduling, front desk coordination, and...

  • Program Manager

    4 days ago

    Taguig, National Capital Region, Philippines beBeeFacilities Full time ₱450,000 - ₱900,000

    Senior Management PositionThis is a senior-level role in facilities management that involves working closely with facility managers, service providers, and other stakeholders to ensure efficient and effective facilities management operations.ResponsibilitiesSoft Services Program ManagementDevelop and maintain soft services work schedules according to best...

  • Program Design Manager

    4 days ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time

    OverviewThe Program Design Manager for Channel Management is responsible for developing and implementing strategies to optimize channel partner relationships and drive revenue growth. This role involves designing programs and initiatives to support channel partners, ensuring alignment with organizational goals and objectives.ResponsibilitiesOversee Trade...

  • Sustainability Program Manager

    13 hours ago

    Taguig, National Capital Region, Philippines GCash Full time ₱900,000 - ₱1,200,000 per year

    Do you want to take the first step in making Filipinos' lives better every day? Here at GCash, we aim to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today RESPONSIBILITIESWe are seeking a senior program leader to drive the execution and...

  • Program Design Manager

    13 hours ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time $80,000 - $120,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionThe Program Design Manager for Channel Management is responsible for developing and implementing strategies to optimize channel partner...

  • Program Design Manager

    12 hours ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time ₱900,000 - ₱1,200,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionThe Program Design Manager for Channel Management is responsible for developing and implementing strategies to optimize channel partner...

  • Delivery Program Manager

    1 week ago

    Taguig, National Capital Region, Philippines beBeeDelivery Full time

    Job Title:Delivery Management Professional", "Job Description:", "The role involves overseeing the delivery of strategic programs and projects to ensure alignment with business goals.This requires managing multiple initiatives, coordinating teams, and enforcing governance processes to guarantee timely, within-budget, and high-quality delivery.Additionally,...

  • Program Management Officer, Program Control Department

    13 hours ago

    Taguig, National Capital Region, Philippines Metrobank Full time ₱500,000 - ₱1,000,000 per year

    This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.Position Title: Project Management Officer Job Summary:The PCD Program Management Officer shall provide centralized control of schedule, scope, resources, costs, changes, risks and quality in the assigned IT and Non-IT requests...

  • program management officer, program control department

    12 hours ago

    Taguig, National Capital Region, Philippines Metrobank Full time $40,000 - $60,000 per year

    This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role. Position Title: Project Management Officer Job Summary: The PCD Program Management Officer shall provide centralized control of schedule, scope, resources, costs, changes, risks and quality in the assigned IT and Non-IT requests...