Customer Service Ambassador

7 days ago

Biñan, Calabarzon, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000
Job Title: Customer Service Ambassador

We are seeking a dedicated customer service professional to deliver exceptional experiences and resolve inquiries in a timely and effective manner.

  • Handle inbound calls, emails, or chats from customers with empathy and professionalism.
  • Provide accurate product information, address customer complaints, and escalate when necessary.
  • Maintain detailed records of customer interactions, ensuring compliance with company policies and procedures.

The ideal candidate possesses strong communication and interpersonal skills, is fluent in English and Spanish, and has at least one year of customer service experience. Proficiency in CRM systems and call center tools is also required.

Why This Role Matters:

This position plays a crucial role in building strong relationships with our customers, driving satisfaction, and contributing to the growth of our organization.

Requirements:
  • Must be 18 years or older.
  • High school diploma or equivalent.
  • 1+ years of customer service experience.
  • Strong communication and interpersonal skills.
  • Fluent in English and Spanish.
What We Offer:

As a valued member of our team, you will enjoy a competitive compensation package, comprehensive benefits, career growth opportunities, and a dynamic work environment that fosters inclusivity and respect for all employees and applicants.

Physical Requirements: This role operates in a professional office environment with minimal physical demands.

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