Senior Client Relationship Specialist

2 days ago


Mandaue City, Central Visayas, Philippines beBeeClient Full time $60,000 - $120,000
Job Title:

Customer Experience Manager

We're seeking a high-performing professional to own post-sale relationships with vendor accounts, ensuring long-term client happiness and identifying growth opportunities.

Key Responsibilities:
  • Manage 20-30 vendor accounts
  • Develop onboarding plans, SOPs, and CRM documentation
  • Conduct personalized onboarding processes
  • Capture and maintain vendor insights
  • Act as internal voice of the vendor, surfacing feedback and performance blockers
  • Run regular check-ins and collect NPS
  • Track account data and performance metrics in HubSpot and internal dashboards
Requirements:
  • Flawless written and verbal English
  • Familiarity with HubSpot
  • Strong multitasking skills
  • Extreme attention to detail
  • Polished and professionally presentable for client-facing role
  • Highly organized, self-managing, and emotionally intelligent
Benefits:
  • Competitive Salary
  • Remote Work Option
  • Generous PTO
  • Health Coverage
  • Direct Mentorship
  • Learning & Development Opportunities
  • Global Networking Opportunities


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