
Client Partnership Specialist
23 hours ago
Job Title: Client Partnership Specialist
About the RoleThis is a pivotal position that serves as a vital link between our clients and their virtual assistants, fostering win-win outcomes through effective coordination.
- Develop and implement success strategies for both parties to ensure mutual satisfaction.
- Lead direct video interactions with international clients to guarantee their contentment.
- Cultivate and mentor virtual assistants to achieve peak performance.
- Serve as a bridge between clients and VAs, preventing misunderstandings and facilitating open communication.
- Nurture lasting partnerships that drive mutual growth and prosperity.
- Monitor client satisfaction and proactively address concerns before they escalate into major issues.
- Identify opportunities for clients to expand their virtual assistant services and grow their business.
- E nsure seamless onboarding experiences that set clients up for long-term success.
- Facilitate mutually beneficial solutions when conflicts arise between clients and virtual assistants.
- Translate client business needs into actionable development plans for VAs.
- Proven Experience in EA/VA - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients (US/AU preferred).
- Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships.
- Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals.
- Excellent English Communication Skills - Professional-level written and verbal English for executive interactions.
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