
Travel Sales Expert
2 days ago
As a key member of our team, you will be responsible for delivering exceptional customer service and sales expertise to our guests. You will be the face of our brand, providing personalized solutions that exceed our guests' expectations.
Our ideal candidate is a passionate and results-driven individual who is committed to driving revenue and customer loyalty. You will be empowered to make creative decisions using market insight and tools to deliver on the unique needs of our guests.
Key to your success will be your ability to build rapport with guests through active listening, maintaining an appropriate pace, and using a conversational approach to deliver a warm and friendly guest experience.
You will be working in a fast-paced environment, navigating multiple web-based systems while managing various work streams to provide an enhanced guest experience. Your creativity and problem-solving skills will be essential in proactively finding solutions to drive results.
If you are a self-motivated and positive individual with a willingness to take on new challenges, we want to hear from you. Join us in providing world-class service and sales expertise to our guests.
Responsibilities">- Provide exceptional customer service and sales expertise to guests.
- Deliver personalized solutions that exceed guests' expectations.
- Build rapport with guests through active listening and effective communication.
- Manage multiple work streams and navigate complex systems to provide an enhanced guest experience.
- Proactively find solutions to drive results and meet performance expectations.
- Previous call center experience in a sales capacity or other call handling experience preferred.
- Strong customer service and sales skills with the ability to balance sales with service.
- Strong bilingual communication skills – listening, written, verbal.
- Social intelligence – empathy, self-awareness, cultural sensitivity.
- Ability to customize generic information and use technology to enhance the guest experience.
We offer a competitive compensation package and opportunities for professional growth and development. Our team is passionate about delivering exceptional service and sales expertise, and we are committed to creating a work environment that is collaborative, supportive, and fun.
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IT Solutions Expert
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