Bilingual Customer Support Associate

7 days ago


Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time $30,000 - $40,000
Job Title

A Bilingual Support Professional - Collaborate with international customers and help them with their inquiries.

About the Role

We are seeking a talented and customer-focused bilingual support professional to join our global team. The ideal candidate will have excellent communication skills, be fluent in both French and English, and possess a strong ability to work independently in a remote setting.

Key Responsibilities
  • Assist international customers via voice calls and live chat in both French and English
  • Answer questions, resolve concerns, and provide accurate solutions in a timely manner
  • Log all customer interactions accurately and maintain a high level of professionalism at all times
Requirements

To be successful in this role, you will need:

  • Fluency in French and English (spoken and written)
  • At least 1 year of customer service experience (remote, e-commerce, or tech support preferred)
  • Calm under pressure and solution-oriented
  • Strong attention to detail and a genuine desire to help people
Benefits

This is a permanent remote position that offers:

  • Competitive pay with annual reviews
  • Paid time off to recharge
  • Monthly health stipend
  • Performance bonuses based on KPIs
What We Offer

We value growth, accountability, and human connection. Our team is dedicated to providing an exceptional customer experience, and we're looking for someone who shares our passion and commitment to excellence.



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