Academic Support Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeSupport Full time ₱7,200 - ₱7,800
Academic Support Associate

This role requires excellent English communication skills and a recorded self-interview. Responsibilities include coordinating instructors, tracking student progress, and providing quality customer service.

  • The Academic Support Associate is integral to the success of our organization by coordinating instructors and providing quality customer service.
  • Actively support Regional Operations.
  • Provide outstanding academic services to students and their families.
  • Operate seamlessly in a virtual environment.
  • Maintain operating standards including people, financial, and academic standards.
  • Ensure delivery of programs and initiatives for our students and partners.
  • Meet operational excellence standards.
  • Provide virtual administrative support to Regional Operations.
  • Manage class schedules to effectively staff sessions and meet efficiency targets.
  • Manage virtual tutoring sessions.
  • Monitor all students' academic progress.
  • Help ensure flawless execution of programs and initiatives.

Requirements:

  • Time management, planning, and prioritization.
  • Ability to organize and manage multiple responsibilities successfully.
  • Exhibits professional and approachable demeanor.
  • Ability to prioritize and focus on key objectives.
  • Effective communications both in virtual environments.
  • Proficient in using all communication media.
  • Ability to build engagement and trust in virtual relationships.
  • Works Well With Others.
  • Learning agility - able to adapt to changes in work environment.
  • Able to acquire new skills as required.
  • Ability to engage, manage and grow virtual relationships.
  • Ability to manage remote teachers.
  • Ability to work independently.
  • High tolerance for ambiguity.
  • Bachelor's Degree required.
  • 2-3 years progressive career growth.
  • Experience working in a virtual operations and team environment.
  • Bilingual in English and Spanish beneficial.

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