Customer Service Experience Specialist

About the role Ubiquity is seeking an exceptional Engagement Specialist to join our dynamic team in Cagayan de Oro, Misamis Oriental. As an Engagement Specialist, you will play a crucial role in driving customer satisfaction and fostering strong relationships with our clients. This is a full-time position, offering the opportunity to be part of a growing...

Join our growing team as a Customer Service Representative – Telco Support Specialist, where you'll be the voice of one of the leading telecommunications companies in the country. You will assist customers with inquiries, troubleshoot service issues, and provide accurate information while ensuring a positive customer experience.As part of our Telco Support...

Job DescriptionThis position involves providing support to the customer operations by ensuring that merchandising standards are met and promotional displays are executed according to plan. The role requires strong analytical skills, business acumen, and effective communication with key store personnel.The ideal candidate will have experience in sales...

About the roleWe are seeking an experienced and dedicated Customer Service Representative (CSR) to join our dynamic team based in Cagayan de Oro, Misamis Oriental. As a key member of our customer service department, you will play a vital role in delivering exceptional support and helping to strengthen our relationships with our valued clients.Key...

Customer Service Operation ManagementDaily Open Call Analysis for Mobile, TV, LAPTOP and AccessoriesListen and Resolve Customer complaints, Sales team Feedback, DBR feedback and ensure highest level of satisfaction for all;Meet organization goals (TAT, BR, Satisfaction, Inventory Accuracy)Monitor CSR, Technician & Storekeeper daily task after sales...

Job OverviewWe are seeking a Customer Service Representative to provide exceptional customer support and resolution of routine problems.Key ResponsibilitiesEnsure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')Clarify customer requirements; probe for understanding, use decision-support tools and resources to...

The Customer Service representative serves as the primary point of contact for clients, ensuring their concerns are addressed promptly and efficiently. The role also supports scheduling operations as a back-up scheduler when needed.Experience in customer interface and handling client concerns professionallyStrong communication and interpersonal...

The Customer Service representative serves as the primary point of contact for clients, ensuring their concerns are addressed promptly and efficiently. The role also supports scheduling operations as a back-up scheduler when needed.Experience in customer interface and handling client concerns professionallyStrong communication and interpersonal...

Job Title: Customer Service Team LeadAs a results-driven leader, you will guide our customer support teams to deliver exceptional service for e-commerce brands.This role is ideal for those who thrive in motivating and mentoring others to achieve success.ResponsibilitiesLead and monitor the performance of your assigned agents to ensure KPIs are consistently...

Job Summary:We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. In this role, you will act as the first point of contact for our customers, providing excellent service, resolving issues efficiently, and ensuring a positive customer experience across various channels such as phone, email, live chat, and...