Customer Service Representative – Telco Support Specialist

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time $3,000 - $6,000 per year

Join our growing team as a Customer Service Representative – Telco Support Specialist, where you'll be the voice of one of the leading telecommunications companies in the country. You will assist customers with inquiries, troubleshoot service issues, and provide accurate information while ensuring a positive customer experience.

As part of our Telco Support team, you will handle calls, chats, or emails from clients regarding network services, billing concerns, mobile plans, or technical assistance. This role requires active listening, empathy, and the ability to resolve concerns efficiently while maintaining professionalism at all times.

We believe in empowering our employees with continuous learning, skills development, and opportunities for career advancement. If you have a passion for helping people and a knack for problem-solving, this role is your gateway to a rewarding career in the BPO industry.



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