
Collections Leadership Professional
9 hours ago
Job Opportunity: Assistant Vice President of Collections
About the Role:
The Assistant Vice President for Collections is a senior leadership position responsible for overseeing and managing a mid-sized call center unit servicing multiple portfolios.
Key Responsibilities:
- Lead a team of approximately 100-150 associates and 8+ exempt staff members in inbound and outbound collections, as well as manual outbound collections for Retail Card.
- Supervise and direct frontline portfolio control managers to achieve volume, quality, and timeliness goals.
- Develop and implement strategies to optimize collections performance and improve overall business results.
Requirements:
- Proven track record of success in leading high-performing teams and driving business growth.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer:
- A dynamic and supportive work environment that fosters growth and development.
- A competitive salary and benefits package, including comprehensive health insurance and retirement savings plan.
- Opportunities for professional advancement and career growth.
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