Strategic Operations Coordinator

10 hours ago

Mandaluyong City, National Capital Region, Philippines beBeeCOORDINATOR Full time ₱300,000 - ₱500,000

This job opportunity is ideal for an organized and detail-oriented individual who can manage orders efficiently, maintain operational excellence, and provide clear communication.

As a key member of the team, you will be responsible for managing orders from intake to invoicing with accuracy and efficiency. You will also support the company's mission to deliver quality branded solutions by maintaining operational excellence and clear communication.

The successful candidate will have experience in virtual assistant, customer service, project coordination, or order fulfillment, and will be able to perform simple bookkeeping tasks accurately and independently. They will also have excellent written and verbal communication skills, and be able to thrive in a fast-paced, team-driven environment.

This role offers the opportunity to grow professionally and make a meaningful contribution to the team's performance. The ideal candidate will be proactive in communication, especially when facing potential delays or escalations, and motivated by team growth, sales impact, and overall business performance.

Key Responsibilities:
  • Order Management:
    • Review incoming orders for accuracy, margin requirements, and artwork readiness
    • Respond to client questions, requests, and updates in a clear, concise, and timely manner
    • Escalate challenges proactively, offering solutions and ensuring follow-through
    • Communicate with vendors to request and deliver quotes from factories to clients
  • Invoicing & Follow-Through:
    • Ensure timely and accurate invoicing of completed jobs
    • Handle simple bookkeeping and billing reconciliation tasks
    • Monitor job status to prevent missed billing or delivery issues
  • System & Workflow Excellence:
    • Maintain up-to-date order status in CRM and WIP tools
    • Flag inefficiencies or risks and participate in workflow improvement efforts
    • Adhere to team best practices for naming, notes, and internal communication
  • Quote & Pricing Coordination:
    • Request and evaluate quotes from international vendors
    • Identify and recommend the best pricing options to the sales team based on availability and cost
Requirements:
  • 2+ years' experience in virtual assistant, customer service, project coordination, or order fulfillment
  • Highly organized with strong attention to detail
  • Tenacious — you follow through until a job is complete
  • Able to perform simple bookkeeping tasks accurately and independently
  • Forward-thinking — you anticipate issues and propose solutions
  • Excellent written and verbal communication skills
  • Familiarity with CRM systems and vendor coordination preferred
  • Ability to thrive in a fast-paced, team-driven environment
  • Proactive in communication, especially when facing potential delays or escalations
  • Motivated by team growth, sales impact, and overall business performance
What Success Looks Like:
  • Deliver accurate and complete job communication
  • Meet on-time invoicing and delivery timelines
  • Maintain a high rate of project accuracy
  • Keep your WIP dashboard current
  • Support team performance with strong communication and follow-through

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