
Global HR Operations Coordinator
3 days ago
Role Overview
We are seeking a highly organized and detail-oriented individual to support our global employee population across the United States, Canada, Colombia, and Australia.
This role is part of our Global HR Operations team, handling both front-line and back-office HR operations, ensuring high-quality execution of core HR processes and delivering a responsive, employee-centered experience.
Key Responsibilities- Process employee lifecycle transactions, including new hires, job changes, and terminations.
- Provide tier 1 support for employee inquiries related to HR policies, processes, and tools across supported regions. Escalate complex or advanced employee issues to appropriate partners or teams as needed.
- Coordinate pre-hire onboarding steps and virtual I-9 processing for US employees.
- Perform regular data audits to ensure accuracy and integrity of employee records.
- Support basic HR reporting needs.
- Contribute to maintaining process documentation and driving consistency across global operations.
- Maintain and audit employment records.
- Support compliance efforts by assisting with employment-related audits and reports, including I-9 audits, payroll audits, and other mandatory reviews.
- Flexibility to work US Pacific Time hours.
- 2–3 years of hands-on experience in HR Operations for a global organization (experience supporting international regions is a plus).
- Familiarity with employee lifecycle processing and experience with data management in an HRIS (UKG experience preferred).
- Strong computer skills in Microsoft Office Suite (especially Excel and SharePoint).
- Ability to analyze and validate data accurately and thoroughly.
- Ability to handle sensitive and confidential information with professionalism.
- Strong professional proficiency in written and verbal English, with the ability to communicate effectively in cross-cultural and business environments.
- Ability to manage tasks independently, prioritize effectively, and meet deadlines with a high degree of accuracy.
- Self-motivated and collaborative team player.
- Commitment to continuous learning, particularly in employment laws, HR technology, and employee experience best practices.
- Bachelor's degree in Human Resources or a related field is strongly preferred.
- Stock options.
- Annual merit increase based on performance.
- Night shift differential pay.
- Paid Leave with Cash Conversion.
- HMO with free dependents.
- Retirement Plan.
- Life Insurance.
- Internet and meal allowance provided while on work from home setup.
- Employee Assistance Program for mental and social well-being.
- Government-mandated Benefits.
We strive to create a diverse and inclusive work environment that values different perspectives and skills.
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