
Help Desk Associate
2 weeks ago
We are seeking an individual with excellent communication skills to fill the role of a Customer Support Representative. This position involves providing top-notch customer service via various channels, including phone, email, and chat.
The ideal candidate will have a strong ability to troubleshoot issues efficiently, escalate unresolved concerns when necessary, and maintain detailed records of customer interactions. They should also possess a commitment to staying up-to-date on product knowledge and company policies, as well as educating customers on new products and services.
A Bachelor's degree holder with at least 2 years of BPO experience is required. Experience in handling billing inquiries, service requests, suggestions, and complaints is also essential. The selected candidate will be part of a team that values fairness, accessibility, and equal opportunities for all.
Please note that we are committed to maintaining confidentiality and ensuring data privacy. If you have any disability or other need that requires accommodation or adjustment, please let us know.
- Excellent communication and interpersonal skills
- Bachelor's degree holder
- At least 2 years of BPO experience
- Experience in handling billing inquiries, service requests, suggestions, and complaints
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Help Desk Specialist
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Iloilo City, Western Visayas, Philippines beBeeHelpDesk Full time ₱500,000 - ₱750,000Help Desk ProfessionalRequired Skills:Windows Server, O365, Windows 10/11, Active Directory, and VMWare virtualization support are essential skills.The ability to troubleshoot network switches, routers, and firewall (CISCO, HP, and Draytek) is highly desirable.Current Microsoft certifications and working knowledge of ITIL are required.Assertive communication...
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Front Desk Associate
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Help Desk Associate
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Help Desk Technician
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Help Desk Customer Service Agent
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Front Desk Manager25130188
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Iloilo City, Western Visayas, Philippines Marriott Hotel Manila Full time $40,000 - $60,000 per yearPOSITION SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Position directs and work with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures...
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Help Desk Expert
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Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱30,000 - ₱60,000Technical Support RoleWe are seeking a highly skilled and experienced technical support professional to join our team.About the Job:The Customer Success Representative plays a vital role in ensuring customers achieve success with our SaaS product by providing responsive support, proactive solutions, and delivering a seamless client experience. This role...
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Front Desk Associate
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Help Desk Representetive
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Cebu City, Central Visayas, Philippines NCR Voyix Full timeOverviewJoin to apply for the Help Desk Representetive role at NCR Voyix.Core ResponsibilitiesAssessment & validation of tickets that come into the HelpdeskPerform basic remote troubleshooting with end-users of PCs and retail point-of-sale devicesRemotely dispatch service personnel, and work directly with customers to understand the problems and ensure a...
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Help Desk Professional
1 day ago
Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $7,200 - $7,800Join our team as a Customer Support Representative and play a vital role in delivering exceptional customer experiences.We are seeking a highly skilled and motivated individual to join our dynamic team. As a Customer Support Representative, you will be responsible for providing timely and effective support to our customers.Job Description:We are looking for...