Help Desk Associate

Help Desk ProfessionalRequired Skills:Windows Server, O365, Windows 10/11, Active Directory, and VMWare virtualization support are essential skills.The ability to troubleshoot network switches, routers, and firewall (CISCO, HP, and Draytek) is highly desirable.Current Microsoft certifications and working knowledge of ITIL are required.Assertive communication...

Job Summary: We are looking for a professional and dynamic Front Desk Associate to be the face of our BPO operations. The ideal candidate will deliver a warm, welcoming experience to applicants, visitors, and staff, while also providing critical administrative support to ensure smooth front-office and operational functions. This role plays a vital part in...

Job TitleWe are seeking an individual with excellent communication skills to fill the role of a Customer Support Representative. This position involves providing top-notch customer service via various channels, including phone, email, and chat.The ideal candidate will have a strong ability to troubleshoot issues efficiently, escalate unresolved concerns when...

IT Support SpecialistAssist and resolve internal technology issues by providing direct user support via phone, email, and ticketing systems.The successful candidate will be the first point of contact for users experiencing technical difficulties with company devices or software. Key responsibilities include:Triage and resolve Tier 1 issues within a set...

POSITION SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Position directs and work with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures...

Job Description">We are seeking a skilled Help Desk Representative to join our team. In this role, you will work in a high-volume help desk environment supporting customers and analysts in providing incident resolution for various products and services.">Core Responsibilities:">">Assessment & validation of tickets that come into the help desk">Basic remote...

Technical Support RoleWe are seeking a highly skilled and experienced technical support professional to join our team.About the Job:The Customer Success Representative plays a vital role in ensuring customers achieve success with our SaaS product by providing responsive support, proactive solutions, and delivering a seamless client experience. This role...

Front Desk Associate is the first point of contact, responsible for selling memberships and managing related paperwork. They also maintain the front desk area, ensuring a welcoming and organized environment for members and prospective clients. This role requires strong communication, sales, and organizational skills to deliver a positive member experience. ...

Join our team as a Customer Support Representative and play a vital role in delivering exceptional customer experiences.We are seeking a highly skilled and motivated individual to join our dynamic team. As a Customer Support Representative, you will be responsible for providing timely and effective support to our customers.Job Description:We are looking for...

About the RoleThis is a Customer Service Representative position within our organization's Life Sciences team, based in Cebu.Key ResponsibilitiesDeliver exceptional customer service via phone, email, or chatRespond to client inquiries and resolve issues efficientlyCollaborate with internal teams to meet client needsDevelop strong relationships with clients...