Administrative Specialist

15 hours ago

Province of Palawan, Mimaropa, Philippines beBeePayroll Full time ₱400,000 - ₱450,000

Tutor Me Education is a pioneering educational services provider that empowers students through innovative learning solutions.

About the Role:

This position reports directly to the Director of Payroll & Billing and is accountable for carrying out day-to-day data entry tasks related to Payroll & Billing, as well as providing backup support to Human Resources. The successful candidate will collaborate with market teams to ensure timely and accurate payroll & billing processing, including following up on outstanding invoices.

Key Responsibilities:
  1. Payroll and Billing
    • Process requests from clients and initiate order setup.
    • Perform routine payroll processing for standard client requests.
    • Enter transactions into 3rd party billing systems.
    • Prepare supporting documents for billing purposes.
    • Maintain Avionte orders and assignments.
    • Monitor and address level 1 work orders.
    • Investigate client, customer, and associate escalations.
    • Confirm direct deposit arrangements.
  2. Sales Operations
    • Provide administrative support for sales activities.
  3. General Support
    • Assist with data efforts for special projects.
    • Respond to emails and monitor mailboxes.
  4. Human Resources
    • Carry out daily, weekly, monthly, and periodic employee housekeeping tasks.
    • Research client, customer, and associate escalations.
    • Activate and verify employee records.
    • Monitor and address level 1 work orders.
    • Conduct internal audits and gaps analysis.
  5. Technology
    • Monitor and address level 1 work orders.
    • Order, monitor, and schedule timekeeping clock setups.
    • Monitor secondary system performance and escalate abnormalities.
    • Route items to proper owners from shared mailboxes.
    • Complete technical reviews to ensure systems match intentions.
    • Perform daily, weekly, monthly, and periodic system maintenance tasks.

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