Multilingual Customer Experience Specialist

2 weeks ago

Porac, Philippines beBeeCustomer Full time ₱500,000 - ₱800,000

Delivering exceptional customer service is at the heart of our business. We are seeking a highly skilled and fluent French-speaking Multilingual Customer Experience Specialist to join our team. As a key member of our customer support team, you will be responsible for providing top-notch support via voice and chat in French and English.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to troubleshoot and resolve customer issues promptly and professionally. They will also be able to collaborate with the team to ensure consistent and high-quality service. In addition, they will be able to personalize each interaction to build strong relationships with customers.

Requirements:
  • 1+ year of remote/online experience in customer service or a similar role.
  • Calm and solution-focused under pressure.

We offer a competitive compensation package, paid time off to support work-life balance, monthly health stipend, performance bonuses based on KPIs, and a permanent remote work setup. This is an exciting opportunity for individuals who excel in delivering exceptional service and building strong relationships with customers.

Tech Requirements:
  • Personal computer or laptop with a minimum i5 processor.
  • Stable internet connection with at least 15 Mbps upload and download speeds.

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