Customer Experience Associate

6 days ago


Dumaguete, Central Visayas, Philippines beBeeCustomer Full time ₱350,000 - ₱500,000

Delivering exceptional customer service is at the heart of this role, where every interaction makes a meaningful impact. Our Customer Service Representatives excel in handling inquiries through multiple channels with thoughtful, high-quality responses that meet our service standards.

Key Responsibilities
  • Address Customer Inquiries: Handle customer inquiries by providing timely and professional responses that reflect our service standards.
  • Assist Customers: Support customers with orders, shipping, product details, and returns in a timely manner.
Requirements
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is an asset
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

We're seeking a team player who is passionate about delivering outstanding customer experiences and growing their career with us. If you're excited to join a collaborative and supportive remote team where your skills are valued and your growth is supported, we'd love to hear from you



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