Merchant Support Professional

2 days ago


Paranaque City, Calabarzon, Philippines beBeeSupport Full time $70,000 - $100,000
Job Role Overview

The primary function of the Merchant Support Specialist is to deliver exceptional customer service and technical support to e-commerce merchants utilizing our profit optimization platform.

Main responsibilities include troubleshooting complex issues, identifying root causes, and providing actionable solutions or escalating when necessary. Additionally, becoming a product expert will enable you to respond promptly and accurately to queries.

This opportunity allows you to join a high-performing team passionate about achieving outstanding results and making a lasting impact on the industry.

Key Skills and Qualifications
  • Technical troubleshooting and problem-solving skills
  • Excellent communication and customer service skills
  • Product knowledge and expertise
Benefits

This role offers a unique chance to grow professionally, develop new skills, and contribute to the success of our clients.

What We Offer

We provide a collaborative and dynamic work environment that fosters growth, innovation, and teamwork.



  • Cavite City, Calabarzon, Philippines beBeeCareer Full time ₱1,500,000 - ₱2,000,000

    Operations RoleAt our organization, we're building a cashback platform that connects brands and consumers. We value hard work, drive, speed, impact, and growth. As a Senior Merchant Support Coordinator, you will execute commercial rates setup and other operational tasks based on standard operating procedures (SOPs) reliably and accurately within...


  • Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱4,000,000 - ₱6,000,000

    Senior Merchant Support Coordinator Job OverviewThis role plays a pivotal part in ensuring seamless commercial rates setup and operational tasks execution. You will collaborate closely with internal teams to provide support for markets, conduct daily quality control checks, and escalate unresolved issues.Key Responsibilities:


  • Paranaque City, Calabarzon, Philippines beBeeFinancial Full time ₱8,000 - ₱82,000

    Job Title: Financial Services CoordinatorThe primary function of this role is to analyze merchant statements, prepare customized pricing documents, and maintain accurate reference documentation to ensure the most up-to-date information.Analyze merchant statements to identify service needs and prepare Schedule A documents for the sales team.Develop and...


  • Paranaque City, Calabarzon, Philippines beBeeSupport Full time ₱1,500,000 - ₱2,500,000

    At Total System Services, we enable millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.About This...


  • Cavite City, Calabarzon, Philippines beBeeSupport Full time ₱500,000 - ₱750,000

    A merchant support professional will assist e-commerce clients in understanding, utilizing, and troubleshooting a testing platform.The RoleThis role involves delivering exceptional customer experiences by responding to inquiries and resolving issues efficiently.Key ResponsibilitiesRespond to client inquiries and provide timely solutionsTroubleshoot technical...


  • Paranaque City, Calabarzon, Philippines beBeeCareer Full time $20,000 - $40,000

    Job Description:">We are seeking a highly skilled and motivated Commercial Operations Specialist to join our team. The ideal candidate will be responsible for executing commercial rates setup and other operational tasks, ensuring timely and accurate completion within established Service Level Agreements (SLAs).Set up and maintain accurate commercial rate...


  • Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱315,000 - ₱420,000

    Customer Support RoleWe are seeking a skilled professional to provide top-notch support to our customers.This role involves delivering exceptional service through prompt and professional responses to customer inquiries. The ideal candidate will possess strong written communication skills, excellent problem-solving abilities, and prior experience in technical...


  • Paranaque City, Calabarzon, Philippines beBeeCustomeroriented Full time ₱6,000 - ₱8,000

    Merchant Support SpecialistJob DescriptionWe are looking for a skilled professional to help our e-commerce clients understand, utilize and troubleshoot our testing platform.The ideal candidate will report to the Support & Implementation Manager and communicate with customers daily via email, Slack and chat to resolve issues and deliver an outstanding...


  • Paranaque City, Calabarzon, Philippines beBeeAccounting Full time ₱4,500,000 - ₱6,000,000

    Job OverviewWe are seeking an experienced Financial Operations Specialist to manage the financial functions for our business entities. This role is responsible for recording daily transactions, reconciling accounts, preparing monthly financial statements, managing intercompany transactions, coordinating with external accountants, and ensuring compliance with...


  • Paranaque City, Calabarzon, Philippines beBeeSupport Full time $6,500 - $15,000

    Job Title: Executive Support ProfessionalWe are seeking a dedicated and detail-oriented individual with strong background in Business Operations. The ideal candidate will be responsible for monitoring business listings, engaging with sellers via calls and emails, and providing administrative support. Additionally, they should have the ability to work...