Customer Service Scheduling Specialist

3 days ago

Taguig, National Capital Region, Philippines beBeeScheduling Full time $40,000 - $60,000
Job Summary

We are seeking an organized and tech-savvy Scheduling Coordinator to deliver exceptional customer service to our clients and executive team. This is a full-time opportunity with a competitive compensation package.

This role offers a ground-floor chance for growth in a rapidly expanding company, where motivated individuals can thrive in a strong work ethic environment with a positive culture.

Key Responsibilities
  • Respond promptly and professionally to inbound calls.
  • Deliver a positive customer experience through attentive service and clear communication.
  • Efficiently schedule estimators and service technicians.
  • Route digital marketing leads to the appropriate business units.
  • Organize and maintain client files.
  • Assist with pricing inquiries and respond on multiple social media platforms.
Required Skills and Qualifications
  • Microsoft Office proficiency (2+ years).
  • Administrative experience (2+ years).
  • Familiarity with Procore, Bluebeam, Service Titan, or similar tools.
  • Excellent written and verbal communication skills in English.
  • Outstanding customer service skills with a professional phone presence.
  • Strong organizational and time management abilities.
  • High attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability to changing schedules or priorities.
Benefits
  • Competitive compensation package.
  • Opportunity for growth in a rapidly expanding company.

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