Customer Service

2 days ago

Taguig, National Capital Region, Philippines iOPEX Technologies Full time $20,000 - $50,000 per year

Great Passion. Great vision. Great People. Be an iOPEXian today

We are looking for awesome professionals who wants to join our # team

No experience required:

  • Customer Service Healthcare (Local Tagalog - Voice Account)
  • Customer Service Healthcare (Local Tagalog - Non-voice Account)
  • Customer Service | Document Specialist (US 100% Non-Voice Account)
  • Customer Service Associate (US Voice Account)

With at least 6 months - 1 year of BPO experience:

  • Customer Service Healthcare Specialist (US Voice Account)
  • Customer Service Specialist II (US Voice Account)
  • Senior Content/Video Moderator (US Non-Voice Account)
  • Content/Video Moderator (US Non-Voice Account)
  • Customer Service Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)*
  • Customer Service Specialist (US Voice Account-with 50k performance bonus)
  • Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)
  • Outbound Sales Specialist (US Voice Account-with 50k performance bonus)
  • Project Management Coordinator (US Pioneer Team)
  • Portfolio Product Specialist (US Pioneer Team)
  • Order Fulfillment Specialist (US Pioneer Team)

With at least 1 year of Technical Support experience:

  • Technical Support Specialist (Pre-dominantly Non-voice)

  • Technical Support System Specialist (Pre-dominantly Non-voice)

  • Technical Sales Specialist (Pre-dominantly Non-voice)
  • Technical Support Representative (US Voice/Non-voice)
  • Technical Service Support Representative (Pre-dominantly Non-voice)
  • Technical Service Support Representative - Level 2 (Pre-dominantly Non-voice)

Responsibilities

  • Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
  • Respond to customer inquiries, complaints, and requests in a timely and efficient manner
  • Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
  • Maintain detailed records and documentation to support the customer service process

Qualifications:

  • Senior High School or High school old curriculum graduates with good communications are welcome to apply
  • No experience required
  • Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

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