Operations Coordinator

21 hours ago

Pasay, National Capital Region, Philippines beBeeOperations Full time $2,000 - $3,000
Job Opportunity: Assistant Operations Manager

This is a dynamic and challenging role within our organization, supporting the leadership team in optimizing operations and driving business growth.

We are seeking an exceptional Assistant Operations Manager to oversee cross-functional initiatives, support client services, and contribute to sales and marketing efforts.

The successful candidate will collaborate closely with the CEO and Operations Manager to ensure seamless day-to-day operations, efficient client service delivery, and measurable progress in firm development initiatives.

Main Responsibilities
  • Operations & Project Coordination: Collaborate with the Operations Manager to oversee firm-wide initiatives and workflows.
  • Rout inquiries efficiently to relevant departments and monitor timely resolution.
  • Track progress on departmental initiatives and provide regular updates to leadership.
  • Assist in designing, implementing, and improving workflows for efficiency.
  • Client Services & Experience:
  • Monitor client communications to ensure consistency and high-quality service delivery.
  • Support the implementation of service standards and client satisfaction metrics.
  • Collaborate with leadership to identify and proactively resolve client service issues.
  • Reporting & KPI Management:
  • Compile reports on firm-wide metrics, including operations and client services.
  • Support data analysis to identify opportunities for performance improvement.
  • Flag delays, risks, or bottlenecks impacting departmental KPIs.

Secondary Responsibilities (Support as Needed)

  • HR & Recruitment Support:
  • Assist with candidate screening, scheduling interviews, and maintaining the recruitment pipeline.
  • Support onboarding logistics when required.
  • Administrative & Executive Support:
  • Manage cross-functional communications and scheduling.
  • Prepare meeting briefs, agendas, and decision-making materials for leadership.

This is a fantastic opportunity for a highly organized and motivated professional to join our team and make a significant impact on our organization's success.

Key Qualifications

To be considered for this role, you should possess excellent communication and project management skills, with a strong ability to work collaboratively with others.

A degree in a related field and relevant experience in operations or a similar role would be advantageous.

What We Offer

In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that encourages personal and professional growth.

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