Metro Manila Contact Center Representative
1 day ago
About The Referrers PH
">We are a global business process outsourcing (BPO) company that offers services to clients in many industries. Our team is dedicated to delivering exceptional customer experiences.
">Job Summary
">We are seeking a highly skilled Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be the primary point of contact for our customers, providing timely and professional support via phone, email, or chat.
">Key Responsibilities
">- ">
- Respond to customer inquiries and provide accurate information about products, services, or company policies.">
- Handle and resolve customer complaints with patience and empathy.">
- Process orders, returns, refunds, and exchanges as required.">
- Keep records of customer interactions and update customer accounts in the database.">
Requirements
">- ">
- You must be a PERMANENT RESIDENT in the Philippines.">
- SHS graduates are welcome to apply.">
- You should have at least 1 year of BPO experience, with 6 months of sales experience.">
- You must be between 21 and 40 years old.">
- You should have average to good communication skills.">
- You must reside within Metro Manila and be willing to work at either the Ortigas or McKinley site.">
- You should be available to work both dayshift and midshift schedules.">
Work Environment
">We offer an onsite working arrangement from Mondays to Fridays.
">Compensation and Benefits
">The offered salary is PHP 17,000, and we require at least 6 months of experience in the field.
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