Contact Center Specialist

1 day ago


Taguig, National Capital Region, Philippines Neksjob Philippines Full time

Role Summary

We are seeking a highly skilled and experienced Customer Service Agent to join our team at Neksjob Philippines.

As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients' customers, handling customer inquiries and complaints in a timely and professional manner.

Key Responsibilities:

  • Handle customer inquiries and complaints via phone, email, or chat.
  • Provide solutions to customer complaints and concerns in a fair and effective manner.
  • Maintain accurate records of customer interactions.

Requirements:

  • High school diploma or equivalent required.
  • At least 1 year of call center experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • A dynamic and supportive work environment.
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