Contact Center Specialist
1 day ago
Role Summary
We are seeking a highly skilled and experienced Customer Service Agent to join our team at Neksjob Philippines.
As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients' customers, handling customer inquiries and complaints in a timely and professional manner.
Key Responsibilities:
- Handle customer inquiries and complaints via phone, email, or chat.
- Provide solutions to customer complaints and concerns in a fair and effective manner.
- Maintain accurate records of customer interactions.
Requirements:
- High school diploma or equivalent required.
- At least 1 year of call center experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a team environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement.
- A dynamic and supportive work environment.
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