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Customer Service Ambassador

2 weeks ago


Taguig, National Capital Region, Philippines The Referrers PH Full time

About The Referrers PH

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We are a global business process outsourcing (BPO) company that offers services to clients in many industries. Our team is dedicated to delivering exceptional customer experiences.

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Job Overview

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We are seeking a highly skilled Sales and Support Specialist to join our team. As a Sales and Support Specialist, you will be the primary point of contact for our customers, providing timely and professional support via phone, email, or chat.

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Responsibilities

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  1. ">
  2. Respond to customer inquiries in a professional and timely manner.">
  3. Provide accurate information about products, services, or company policies.">
  4. Handle and resolve customer complaints with patience and empathy.">
  5. Process orders, returns, refunds, and exchanges as required.">
  6. Keep records of customer interactions and update customer accounts in the database.">
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Required Skills and Qualifications

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  • You must be a PERMANENT RESIDENT in the Philippines.">
  • SHS graduates are welcome to apply.">
  • You should have at least 1 year of BPO experience, with 6 months of sales experience.">
  • You must be between 21 and 40 years old.">
  • You should have average to good communication skills.">
  • You must reside within Metro Manila and be willing to work at either the Ortigas or McKinley site.">
  • You should be available to work both dayshift and midshift schedules.">
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Benefits

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This position offers a competitive salary and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply.

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Working Set-up

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We offer an onsite working arrangement from Mondays to Fridays.

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Salary and Experience

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The offered salary is PHP 17,000, and we require at least 6 months of experience in the field.