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Customer Experience Specialist
1 month ago
Neksjob is seeking a skilled Customer Experience Specialist to join our team. This role involves providing exceptional customer service to schools, parents, and students.
About the RoleAs a Customer Experience Specialist specializing in school supplies, you will play a vital role in ensuring a positive shopping experience for customers. This includes assisting with inquiries, processing orders, and offering product recommendations.
Key Responsibilities- Provide excellent customer service via phone, email, or in-person
- Process customer orders efficiently and accurately
- Offer product recommendations based on customer needs
The ideal candidate will have a strong customer focus, excellent communication skills, and a passion for educational products.
What's in it for You?We offer a competitive salary of $45,000 per year, as well as:
- HMO benefits for you and your loved ones
- Career growth opportunities
- A healthy work environment
- Work-life balance
To be successful in this role, you will need:
- Good command of the English language
- College graduation or equivalent experience
We are an equal opportunities employer and welcome applications from candidates with diverse backgrounds and experiences.