Customer Experience Specialist

1 week ago


Baguio City, Cordillera, Philippines Neksjob Full time

Neksjob is seeking a skilled Customer Experience Specialist to join our team. This role involves providing exceptional customer service to schools, parents, and students.

About the Role

As a Customer Experience Specialist specializing in school supplies, you will play a vital role in ensuring a positive shopping experience for customers. This includes assisting with inquiries, processing orders, and offering product recommendations.

Key Responsibilities
  • Provide excellent customer service via phone, email, or in-person
  • Process customer orders efficiently and accurately
  • Offer product recommendations based on customer needs

The ideal candidate will have a strong customer focus, excellent communication skills, and a passion for educational products.

What's in it for You?

We offer a competitive salary of $45,000 per year, as well as:

  • HMO benefits for you and your loved ones
  • Career growth opportunities
  • A healthy work environment
  • Work-life balance
Qualifications

To be successful in this role, you will need:

  • Good command of the English language
  • College graduation or equivalent experience

We are an equal opportunities employer and welcome applications from candidates with diverse backgrounds and experiences.



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