Baguio Customer Support Specialist

1 day ago


Baguio City, Cordillera, Philippines Gratitude Philippines Full time
Job Overview

We are seeking a skilled Customer Support Specialist to join our team at Gratitude Philippines. In this role, you will be the primary point of contact for clients and provide excellent support to resolve their queries and concerns.

About the Role

The ideal candidate will have strong communication skills and the ability to work in a fast-paced environment. You will be responsible for responding to customer inquiries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work collaboratively with internal teams to resolve customer issues
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in any field
  • At least 1 month of customer service experience
  • Excellent communication and problem-solving skills
  • Able to work on-site
  • Knowledge of local regulations and industry standards
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary package of PHP 12k-16k
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to make a real difference in the lives of our customers


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