Customer Support Specialist

1 month ago


Baguio City, Cordillera, Philippines Neksjob Full time

We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Baguio City. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.

About the Role:

As a Customer Support Specialist, you will be responsible for responding to customer inquiries and providing solutions that meet their needs. You will work in a fast-paced environment, collaborating with colleagues to resolve issues and improve customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate and timely solutions to customer issues
  • Collaborate with colleagues to resolve complex customer problems
  • Develop and maintain knowledge of our products and services

Requirements:

  • Degree in any field with at least 6 months of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong verbal and written communication skills

What We Offer:

  • A competitive salary package of PHP 12,000-22,000 per month
  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.



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