Customer Support Specialist with Excellent Communication Skills

1 month ago


Baguio City, Cordillera, Philippines Neksjob Philippines Full time

We are looking for a skilled Customer Support Specialist to join our team at Neksjob Philippines. As a representative of our company, you will be the first point of contact for customers, providing exceptional customer satisfaction and professional assistance.

About Us

Neksjob Philippines is a reputable organization committed to delivering top-notch services to our clients. We take pride in our work and strive to build long-lasting relationships with our customers.

Our team is comprised of dedicated professionals who share a common goal: to provide excellent service and support to our clients. If you're passionate about delivering outstanding results and building strong relationships, we want to hear from you

Job Summary

We are seeking a highly motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for:

  • Providing exceptional customer service via phone, email, or chat
  • Responding to customer inquiries and resolving issues in a timely manner
  • Utilizing excellent communication skills to ensure customer satisfaction
Requirements

To be successful in this role, you must meet the following requirements:

  • At least 18 years old
  • High school graduate or equivalent
  • With or without BPO experience
  • Savvy in computer and internet navigation
  • Good to excellent communication skills
  • Amenable to working onsite
Benefits

We offer a competitive salary and exciting performance bonuses and account-specific allowances. Our comprehensive healthcare benefits package ensures that you and your loved ones are taken care of. Additionally, we provide opportunities for career advancement and promote within the company.

We estimate the salary for this position to be around PHP 25,000 - 35,000 per month, depending on experience and qualifications.



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