Guest Experience Manager

POSITION SUMMARY In accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

POSITION SUMMARYIn accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

Guest Experience Manager Job DescriptionAs a Guest Experience Manager, you will play a vital role in ensuring that our guests receive an exceptional level of service throughout their stay. You will be responsible for curating and enhancing the overall guest experience across all touchpoints within the hotel.Job Responsibilities:Guest Service Excellence:...

Be part of Chateau de Maisons Suites and help us create memorable experiences for our guestsResponsibilities:Welcome guests and handle check-in/check-out.Assist with inquiries, requests, and concerns.Coordinate with other departments to ensure smooth service.Maintain guest records and promote hotel services.Qualifications:Graduate of Hospitality/Tourism or...

Provides warmth and lively greeting, and assistance to the Guests during check-in and check-out, generally at the lobby area.Delivers good and easy communication to the Guests.Assures that the guests are satisfied with their stay at the hotel.Maintain all other required guest relation functions in an efficient, courteous, and professional...

Key responsibilities:Greet and welcome guests in a warm and gracious mannerAssist with check-in and check-out of guestsRespond to guest inquiries and resolve any issues or complaintsCollaborate with other departments to ensure smooth hotel operationsQualifications:At least 1 year of experience in the hospitality industry (preferred)Proficiency in OPERA...

Responsible for answering and routing internal and external telephone calls in a professional and courteous manner. Assists guests by responding to inquiries, processing service requests, and coordinating with other departments to ensure timely follow-up. Maintains accurate message records, wake-up call requests, and guest service logs. Ensures the telephone...

Guest Services Agent Position OverviewWe are seeking a highly skilled and customer-focused Guest Services Agent to ensure seamless and memorable stays for our guests.Key Responsibilities:Respond promptly to guest inquiries and communicationsAnswer guest phone calls in a professional and courteous mannerEffectively resolve guest issues to ensure...

Craft unforgettable guest experiences at Wright Park Hotel We're seeking a dynamic Front Office Manager to lead our team and ensure seamless operations. As the face of our hotel, you'll play a crucial role in creating a welcoming and efficient environment for our guests. This is an opportunity to lead, mentor, and inspire a pioneer team while contributing to...

Key Responsibilities:Operational Management:Oversee day-to-day hotel operations including front desk, housekeeping, maintenance, food and beverage, and guest services.Ensure all departments deliver high-quality service and maintain operational efficiency.Staff Supervision:Train, schedule, and evaluate staff.Foster a positive work environment that promotes...