Guest Service Associate

Responsible for answering and routing internal and external telephone calls in a professional and courteous manner. Assists guests by responding to inquiries, processing service requests, and coordinating with other departments to ensure timely follow-up. Maintains accurate message records, wake-up call requests, and guest service logs. Ensures the telephone...

POSITION SUMMARYIn accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

POSITION SUMMARY In accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

Provides warmth and lively greeting, and assistance to the Guests during check-in and check-out, generally at the lobby area.Delivers good and easy communication to the Guests.Assures that the guests are satisfied with their stay at the hotel.Maintain all other required guest relation functions in an efficient, courteous, and professional...

Key responsibilities:Greet and welcome guests in a warm and gracious mannerAssist with check-in and check-out of guestsRespond to guest inquiries and resolve any issues or complaintsCollaborate with other departments to ensure smooth hotel operationsQualifications:At least 1 year of experience in the hospitality industry (preferred)Proficiency in OPERA...

We are looking for a Bell Service – Valet Associate who will be the first point of welcome for our guests, making sure their arrival and departure are smooth, convenient, and memorable. You will assist with luggage, provide valet parking service, and offer personalized guest support to enhance the overall hospitality experience.What You'll DoWarmly greet...

The Front Office Associate plays a vital role in ensuring smooth operations and delivering excellent customer service within a variety of industries. They are the first point of contact for guests and clients, responsible for managing reservations, handling inquiries, and supporting daily administrative tasks. The position demands strong communication,...

The Front Desk Associate is the welcoming face of our property, creating a positive first impression and ensuring guests enjoy a smooth, memorable stay. This role blends guest service excellence with administrative efficiency, handling check-ins, check-outs, reservations, and inquiries while providing friendly and attentive assistance at all times.Key...

DIRECTLY REPORTS TO: Front of House ManagerRebel Bakehouse is looking for a Food and Beverage Associate for Baguio City branch with the following responsibilities:Greet guests warmly and provide them with a positive dining experience.Take orders accurately and efficiently, addressing any special requests or dietary restrictions.Handle guest payments...

DIRECTLY REPORTS TO: Front of House ManagerRebel Bakehouse is looking for a Food and Beverage Associate for Baguio City branch with the following responsibilities:Greet guests warmly and provide them with a positive dining experience.Take orders accurately and efficiently, addressing any special requests or dietary restrictions.Handle guest payments...