Guest Service Agent

Be part of Chateau de Maisons Suites and help us create memorable experiences for our guestsResponsibilities:Welcome guests and handle check-in/check-out.Assist with inquiries, requests, and concerns.Coordinate with other departments to ensure smooth service.Maintain guest records and promote hotel services.Qualifications:Graduate of Hospitality/Tourism or...

DUTIES AND RESPONSIBILITIESBefore ShiftCheck cash count, read, and receive endorsements from the previous shift.Check the total number of arrivals and departures.During ShiftEnsure being responsive to the needs of guests and they need to communicate these needs to other departments like housekeeping or maintenance.Must coordinate with Security, Housekeeping,...

Responsible for answering and routing internal and external telephone calls in a professional and courteous manner. Assists guests by responding to inquiries, processing service requests, and coordinating with other departments to ensure timely follow-up. Maintains accurate message records, wake-up call requests, and guest service logs. Ensures the telephone...

POSITION SUMMARYIn accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

POSITION SUMMARY In accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

Provides warmth and lively greeting, and assistance to the Guests during check-in and check-out, generally at the lobby area.Delivers good and easy communication to the Guests.Assures that the guests are satisfied with their stay at the hotel.Maintain all other required guest relation functions in an efficient, courteous, and professional...

Key Responsibilities:Process room reservations for hotel guestsAnswer guest inquiries and provide information regarding room availability, rates, and other hotel facilitiesManage cancellations, modifications, and special requests for guestsEnsure that all reservation details are registered correctly into the systemWork with other departments to ensure...

FILINVEST COMPANY: GRAFIK PINE HOUSE BAGUIO JOB SUMARRY: In accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pine House Baguio, under the supervision of the Director of Food and Beverage, the F&B Service Manager is responsible for the overall administration and operations of the Food and Beverage Division including the...

The Front Office Associate plays a vital role in ensuring smooth operations and delivering excellent customer service within a variety of industries. They are the first point of contact for guests and clients, responsible for managing reservations, handling inquiries, and supporting daily administrative tasks. The position demands strong communication,...

A Reservation Associate in a hotel plays a key role in managing room bookings, coordinating guest reservations, and ensuring that all guest needs are met from the moment they book a room until they arrive at the hotel. This position requires attention to detail, excellent customer service skills, and the ability to manage booking systems effectively. The...