
Hotel Manager
1 week ago
Key Responsibilities:
Operational Management:
- Oversee day-to-day hotel operations including front desk, housekeeping, maintenance, food and beverage, and guest services.
- Ensure all departments deliver high-quality service and maintain operational efficiency.
Staff Supervision:
- Train, schedule, and evaluate staff.
- Foster a positive work environment that promotes teamwork, motivation, and accountability.
Guest Relations:
- Ensure guest satisfaction by resolving issues promptly and maintaining high standards of customer service.
- Handle special requests, and complaints with professionalism.
Financial Oversight:
- Monitor budgets, manage expenses, and maximize revenue.
- Prepare reports and analyze financial performance.
Compliance and Safety:
- Ensure compliance with health and safety regulations, and brand standards.
- Maintain security and emergency procedures.
Marketing and Sales:
- Work with the marketing team or external partners to promote the hotel.
- Develop packages, offers, and initiatives to attract guests and increase bookings.
Job Type: Full-time
Benefits:
- Promotion to permanent employee
Work Location: In person
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