Customer Service Representative

DepartmentCustomer Service - CaticlanEmployee TypeProbationaryExplore this opportunity as aCustomer Service Agentat Caticlan Airport ( Godofredo P. Ramos International Airport) and join our growing team at 1AviationAttends to passenger needs and requirements based on company policies and procedures within the assigned area.What You Will DoEnsure that...

Join to apply for the Guest Services Officer role at Shangri-La GroupShangri-La BoracayLocated in the country's premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a...

About the RoleWe are looking for an experienced and dynamic Resident Manager to oversee day-to-day hotel operations. This role ensures service excellence, operational efficiency, and guest satisfaction while supporting the General Manager.Key ResponsibilitiesSupervise daily hotel operations across departments (Front Office, Housekeeping, F&B, Engineering,...

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAY Scope and Responsibilities: Oversee the daily operations of the bar. including inventory management, staff scheduling and customer service. Create and maintain a welcoming and inclusive atmosphere for all customers. Develop and implement marketing strategies to increase sales and customer engagement. Train and...

JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals....

FILINVEST COMPANY: Crimson Resort and Spa BoracayIn accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the direct supervision of the Sports & Leisure Supervisor, this position is responsible for providing guest service within the Sports and Leisure facilities of the Resort in accordance...

Rank: Rank and File Reports To: Sales Manager and Director of Sales Department: Sales & Marketing Location: Mandarin Bay Resort & Spa, Station 2, Boracay Island, Malay, Aklan Role Overview The Events Sales Executive – Socials is responsible for driving event sales related to social functions, including weddings, birthdays, private parties, anniversaries,...

· Ensure the provision of quality food and service, to the requirements and satisfaction of the Hotel.· To constantly be aware of the needs of the customer, continuously striving to create the right environment.· Monitoring of Bar Inventory· Prepare cocktails or mock-tails to laid-down standards· To take orders from customers and ensure these are given...

Responsibilities• Install CCTV cameras and surveillance systems in various locations• Maintain and repair existing CCTV systems• Perform regular system inspections to ensure optimal performance• Troubleshoot and resolve technical issues with CCTV equipment• Collaborate with security and IT teams to integrate and maintain surveillance...

FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY Restaurant Supervisor (Saffron) Scope and Responsibilities: Plan, assign, and monitor dutiesGuest SatisfactionEnsure that all in-suite deliveries are made according to time frames setEnsure that the guests are provided with efficient and professional service.Establishing the level of customer experience for...