Customer Service Agent

2 days ago

Malay Western Visayas, Philippines 1Aviation Groundhandling Services, Corp. Full time ₱150,000 - ₱300,000 per year

Department
Customer Service - Caticlan

Employee Type
Probationary

Explore this opportunity as a
Customer Service Agent
at Caticlan Airport ( Godofredo P. Ramos International Airport) and join our growing team at 1Aviation

Attends to passenger needs and requirements based on company policies and procedures within the assigned area.

What You Will Do

  • Ensure that 1Aviation's Vision, Mission, and Values are achieved.
  • Promote and ensure compliance with quality, safety, security, and customer service standards based on regulatory requirements, government laws, acceptable industry standards, and company policies and procedures.
  • Perform tasks based on the training provided.
  • Attend pre-flight briefing conducted at least thirty (30) minutes before the opening of check-in counters; Attend post-flight briefing.
  • Observe on-time opening and closing of counters/gates as required by the Carrier.
  • Maintain cleanliness and orderliness of counters/gates at all times.
  • Attending guest's inquiries and aid and solution based on company policies and procedures.
  • Handle flight disruption-related issues within authorized parameters and established standards.
  • Escalate to station management issues/challenges beyond authority.
  • Generates ancillary reports and ensures all irregularities are recorded.
  • Prepare documents and endorse special handling guests to designated personnel.
  • Prepare Sales reports and handle cash collections/sales for safekeeping and bank remittances for
  • deposit.
  • Shall remain at the airport for at least thirty (30) minutes after dispatching the last flight for the day, as
  • a precaution in case the flight returns for whatever reason.
  • Performs specific functions that may be assigned by the Immediate Superior

An ideal candidate for this role should possess the following qualifications:

  • Must be a graduate of 4-year course preferably in Hospitality Management/Tourism
  • Preferably with work experience in a Customer Service environment
  • Service Oriented
  • Above-average communication skills
  • Analytical Skills

Experience Range Range (Years)
0 - 1 years

Job posted on

  • Customer Service Agent

    2 days ago

    Panglao, Central Visayas, Philippines 1Aviation Groundhandling Services, Corp. Full time ₱104,000 - ₱130,878 per year

    DepartmentCustomer Service - TagbilaranEmployee TypeProbationary Now Hiring: Customer Service Agent – Tagbilaran (Bohol) | Join the 1Aviation TeamAre you passionate about customer service and aviation? 1Aviation is looking for dynamic and service-driven individuals to join our growing team as Customer Service Agents in Tagbilaran (Bohol). If you thrive in...

  • Customer Service Agent

    2 days ago

    Silay, Western Visayas, Philippines 1Aviation Groundhandling Services, Corp. Full time ₱500,000 - ₱1,000,000 per year

    DepartmentCustomer Service - BacolodEmployee TypeProbationaryExperience Range Range (Years)0 - 15 yearsJob posted on

  • Guest Services Agent

    2 days ago

    Malay, Philippines Filinvest Group Full time ₱150,000 - ₱200,000 per year

    In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay and under the direct supervision of the Guest Services Supervisor and within the limits of established policies, procedures and Rooms Division Manual, the Guest Services Agent ensures guest satisfaction by providing personalized service to...

  • Customer Service Officer

    2 days ago

    Lambunao, Western Visayas, Philippines Genus PLC Full time ₱500,000 - ₱1,000,000 per year

    Role OverviewPIC - Philippines, a Genus company, has an exciting opportunity. We are looking for a Customer Service Officer who is responsible for ensuring that the right animals are delivered in the most cost efficient way from source farm to customer farm.You WillConsolidate availability and sales forecast reportsFlag excess gilts and boars availability to...

  • Reservations Agent

    2 days ago

    Malay, Philippines Marriott International Full time ₱150,000 - ₱200,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationFour Points by Sheraton Boracay, Station 1, Malay, Aklan, Philippines, Philippines, 5608ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs...

  • Customer Service Representative

    6 days ago

    Malay, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,500,000

    Guest Services Officer - We are seeking a Guest Services Officer to provide exceptional service to our guests from arrival to departure. This role is responsible for delivering courteous, tactful, and efficient services to hotel guests and patrons.Key ResponsibilitiesProvide personalized and prompt guest services from arrival to departure.Deliver courteous,...

  • Villa Host

    2 days ago

    Malay, Western Visayas, Philippines Shangri-La Group Full time ₱104,000 - ₱130,878 per year

    Shangri-La BoracayLocated in the country's premier beach destination, Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36...

  • Station Loader

    2 days ago

    Malay, Western Visayas, Philippines 1Aviation Groundhandling Services, Corp. Full time ₱200,000 - ₱300,000 per year

    DepartmentRamp Operations - CaticlanEmployee TypeProbationaryJob Description Now Hiring: Station Loader – Caticlan (MPH) | Join the 1Aviation Ground Handling TeamAre you physically fit, detail-oriented, and ready to be part of the exciting aviation industry? 1Aviation is now hiring Station Loaders in Caticlan (MPH) If you're looking for a stable career...

  • I.T. TECHNICAL SERVICES MANAGER for QC based

    2 days ago

    Western Visayas, Philippines Kabalikat Para sa Maunlad na Buhay Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Information Technology Technical Services Manager is responsible for the overall management of the company's IT computer hardware, network and cloud resources by ensuring that they are always available and functional at optimum levels.Qualifications:Graduate with a degree of Bachelor in Computer Engineering, Information Technology, Computer Science or...

  • Customer Care

    2 days ago

    Western Visayas, Philippines Private Advertiser Full time $30,000 - $60,000 per year

    Job Summary:We are looking for a dedicated Customer Care professional to handle inquiries, resolve issues, and ensure customer satisfaction. The role involves providing timely and accurate information, addressing concerns, and building strong customer relationships to support business retention and growth.Key Responsibilities:Respond to customer inquiries...