Restaurant Supervisor

1 week ago

Malay, Philippines Filinvest Group Full time

FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY

Restaurant Supervisor (Saffron)

Scope and Responsibilities:

  • Plan, assign, and monitor duties
  • Guest Satisfaction
  • Ensure that all in-suite deliveries are made according to time frames set
  • Ensure that the guests are provided with efficient and professional service.
  • Establishing the level of customer experience for the restaurant and working
    daily to maintain and improve it.
  • Set up room service order in a thorough and swift manner
  • Guest satisfaction other duties as assigned
  • Answer phones using appropriate Verbiage
  • Room Service Order
  • Addresses customer concerns on a timely basis.
  • Practice professional and clear communication skills.
  • Monitor supervisor performance, using correct language and ensuring fairness and respect to all.
  • Ensure that procedures are in place for using expensive equipment to minimize breakage
  • Clearly describes standards to all staff.
  • Ensuring the service staff operate efficiently
  • Upholding high hygiene standards
  • Marketing and promoting products
  • Maintain inventory and stock

Qualifications:

  • Bachelor's degree in Hotel Management or related field
  • Minimum 1 years of experience as a Restaurant Supervisor or 3 + Years experience as a waiter/Waitress in the hospitality industry, with an emphasis on food and beverages.
  • Training attendance on HACCP, Supervisory Excellent, Wine Training, Leadership Competency is an advantage

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