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Technical Support Associate

1 week ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Job Description:
TASQ Staffing Solutions is seeking a highly skilled Technical Support Associate to join our team. As a key member of our technical support team, you will be responsible for providing technical support to customers, including troubleshooting and resolving technical issues. You will also be responsible for working closely with other teams to resolve complex issues and improve our products and services.

Responsibilities include:
  • Providing technical support to customers in a timely and professional manner
  • Troubleshooting and resolving technical issues
  • Working closely with other teams to resolve complex issues and improve products and services

Requirements:
To be successful in this role, you will need to have a strong understanding of technology and software systems, as well as excellent communication skills, both written and verbal. You should also be able to work well under pressure and meet deadlines. Additionally, you will need to have the ability to learn new information quickly and adapt to changing circumstances.

Education and Experience:
The ideal candidate will have experience in technical support and a strong understanding of technology and software systems. You should also have excellent communication skills, both written and verbal, and be able to work well under pressure and meet deadlines.