Customer Service Expert

6 days ago


Mandaluyong City, National Capital Region, Philippines Security Bank Corporation Full time

Security Bank is one of the Philippines' best capitalized private domestic universal banks, established in 1951 and publicly listed with the Philippine Stock Exchange since 1995. Our major businesses cover retail, corporate, commercial, and business banking, recognized as an Employer of Choice in Philippine banking.

Why Work With Us?

We prioritize work-life balance and offer industry-leading engagement and benefits. As part of our team, you'll contribute to delivering exceptional customer experiences while growing your career. At Security Bank, our approach to Human Capital Management is embodied by our Employee Value Proposition: 'YOU matter.'

About the Job

This Customer Advisor role at mid-senior level requires a graduate degree and at least 1-year branch banking experience. You'll be expected to handle new account transactions, possess good interpersonal skills, negotiation skills, and strong customer service orientation. A deep understanding of regulatory, quality control, and risk management frameworks is also essential.



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