Service Delivery Expert

5 days ago


Mandaluyong City, National Capital Region, Philippines Pearson Full time

We're looking for a seasoned professional to join our team as a Service Delivery Expert. In this critical role, you'll be responsible for ensuring seamless delivery of our services to our customers.

Your main objective will be to proactively identify and resolve potential issues that may impact customer satisfaction. This includes working closely with cross-functional teams to develop and implement process improvements.

To succeed in this position, you should have a strong background in customer service, along with excellent analytical and problem-solving skills. Your ability to communicate effectively and build strong relationships with colleagues and customers is essential.

Key Responsibilities:
  • Identify and resolve potential issues that may impact customer satisfaction
  • Collaborate with cross-functional teams to develop and implement process improvements
  • Develop and maintain thorough understanding of products and services
  • Proactively engage with customers to gather feedback and insights

Benefits: Attractive compensation package, flexible working arrangements, and opportunities for professional growth and development.



  • Mandaluyong City, National Capital Region, Philippines Emerson Full time

    The IT Service Delivery Expert will be responsible for the end-to-end delivery of IT services, including the response and resolution of major incidents with an impact severity of enterprise, site, or departmental level (Priority 1 & Priority 2). In this role, you'll work closely with cross-functional teams to ensure seamless communication and...


  • Makati City, National Capital Region, Philippines A Family Company Full time

    Job Title: Service Delivery ExpertJob Summary:We are seeking a Service Delivery Expert to join our team at A Family Company. As a Service Delivery Expert, you will play a critical role in delivering exceptional service to our customers. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the customer...


  • Quezon City, National Capital Region, Philippines Based on Scientia Inc. Full time

    Scientia Inc. is a leading provider of innovative solutions, and we are committed to delivering outstanding service to our customers. As a SERVICE DELIVERY EXPERT, you will play a vital role in ensuring that our customers receive the support they need to get the most out of our products and services.Job SummaryIn this role, you will be responsible for...


  • Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    About the RoleHunter's Hub, Inc. is seeking an IT Service Delivery Expert to join our team.The ideal candidate will possess a strong background in handling ERP systems and be able to deliver exceptional service to our clients.Responsibilities:Provide expert-level support to clients on ERP Financial/Procurement/Sales or HCMS/Payroll application...


  • Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full time

    Compliant Business Processing Philippines Inc. is seeking a Logistics IT Service Delivery Expert to join our team.About the PositionThis role involves providing 2nd level support for transport management systems, specifically CargoSoft and CargoWise One. The successful candidate will have experience in administration, troubleshooting, and user training, and...


  • Mandaluyong City, National Capital Region, Philippines Vertiv Co Full time

    Service Support RoleThe Service Support Coordinator II is responsible for ensuring the efficient delivery of services, meeting high quality standards and customer satisfaction. Key responsibilities include managing subcontractor activities, collaborating with sourcing managers, and resolving issues in a timely manner.Main Responsibilities:Ensure accuracy and...


  • Quezon City, National Capital Region, Philippines Wipro Technologies Full time

    Service Delivery Expert Wanted at Wipro Technologies!About the RoleThis exciting opportunity involves providing top-notch technical support to our clients, ensuring seamless issue resolution and exceeding customer expectations.Key ResponsibilitiesMain AccountabilitiesClient Engagement: Foster strong relationships with clients, understanding their needs and...


  • Makati City, National Capital Region, Philippines Asia Select, Inc. (ASI) Full time

    Job SummaryWe are seeking a highly skilled Service Delivery Expert to join our IT team at Asia Select, Inc. (ASI). As a key member of our internal IT department, you will provide 1st and 2nd line technical support to ensure the accurate recording of all reported incidents, changes, and service requests affecting IT infrastructure and...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    **Job Title:** CSR Media and Entertainment Account**Job Summary:** We are seeking a highly skilled and experienced professional to join our team as a CSR Media and Entertainment Account. In this role, you will be responsible for providing pre-sales support to the Media & Entertainment sales team around our broadcast solution and content delivery...


  • Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full time

    Service Delivery IT ProfessionalWe are looking for a skilled and detail-oriented IT professional to join our team as a Service Delivery IT Professional.About the Role:This role involves providing technical support to foreign clients.The ideal candidate should have basic knowledge in CSS and HTML.Key Responsibilities:Providing customer service experience...

  • IT Consultant

    7 days ago


    Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full time

    Associate Service Delivery Consultant (Onboarding)We are seeking a highly motivated and experienced Technical Support representative to join our team as an Associate Service Delivery Consultant.Responsibilities:Provide exceptional customer service experience by identifying and resolving client concerns through email and phone calls.Manage projects from...


  • Makati City, National Capital Region, Philippines Avaloq Full time

    About AvaloqAvaloq is an industry-leading provider of wealth management technology and services. We have a strong presence globally, with around 2,500 colleagues in 12 countries.We are committed to fostering an inclusive culture where everyone can bring their authentic selves to work. Our values are built on diversity, equality, and opportunity for all.Job...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time

    We are looking for a Service Delivery Representative to join our team at Neksjob Corporation. As a CSR, you will be primarily responsible for providing customer service support according to the scope of work and service level requirements.Responsibilities:Ensure call quality and quantitative standards are observedMeet customer care needs and resolve issues...


  • Makati City, National Capital Region, Philippines Cartrackme Full time

    As a Service Delivery Manager at Cartrackme, you'll play a key role in shaping our smart mobility SaaS business. We need someone with excellent leadership skills and experience driving sales growth and customer satisfaction.Responsibilities:Develop and implement service standards to drive sales performance and customer satisfactionCollaborate with...

  • Analytical Expert

    4 days ago


    Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    About the Team:The Analytical Expert - Service Delivery team is responsible for driving business growth through data-driven insights. Our team works closely with stakeholders to identify areas for improvement and develop innovative solutions to drive business outcomes.Role Description:The IT Performance Improvement Consultant will be responsible for...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    What We Offer">Neksjob Philippines provides a supportive and dynamic work environment that encourages employee growth and development.We are seeking individuals who possess excellent communication skills, a customer-centric approach, and the ability to work effectively in a team-oriented setting.Key Responsibilities">As a customer service agent, you will be...


  • Mandaluyong City, National Capital Region, Philippines Cloudstaff Full time

    Deployment Services ExpertAt Cloudstaff, we're committed to empowering businesses through smarter talent solutions. As a Deployment Services Expert, you'll be instrumental in ensuring our clients receive world-class deployment services that meet their unique needs.Your key responsibilities will include designing and implementing tailored deployment...


  • Makati City, National Capital Region, Philippines Shell Full time

    About the JobWe are seeking a skilled Fuel Delivery Expert to join our team at Shell. The successful candidate will be responsible for processing bulk fuel truck deliveries accurately and efficiently.Process all bulk fuels truck deliveries until status is completed and ready for invoicing.Monitor, analyze, and investigate any errors captured in the system or...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Key ResponsibilitiesProviding timely and effective technical support to customers via phone, email, or chatResolving complex technical issues through troubleshooting and problem-solving skillsCollaborating with cross-functional teams to ensure efficient service deliveryRequirements and QualificationsTo be successful in this role, you must have:Experience in...


  • Makati City, National Capital Region, Philippines Poutrix Full time

    Innovative Cost Delivery ExpertPoutrix is seeking a highly skilled Innovative Cost Delivery Expert to join our global team.The ideal candidate will have a strong background in electrical engineering and a proven track record in delivering innovative cost management solutions.About the RoleYou will be responsible for delivering service excellence in cost...